1. Data Controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and the applicable Spanish data protection legislation, we inform you that the personal data provided through this website will be processed by:

Data Controller: HEYCORE HUB SL
Tax ID (NIF/CIF): B93801678
Registered address: Carrer Salvador Espriu, 9, 08348 Cabrils, BARCELONA, SPAIN
Email: admin@heycore.es
Trade name: HeyCore
Website: heycore.es

2. What personal data do we collect?

Depending on your relationship with us, we may process different categories of personal data.

Contact form

When you use the contact form, we may process the information you provide, such as:

• First and last name.

• Email address.

• Telephone number.

• Message content.

• Any other information you voluntarily choose to provide.

“Work with us” form

If you submit an application through the work-with-us form, we may process:

• First and last name.

• Contact details.

• Professional and CV information.

• Any other information you voluntarily choose to provide during the recruitment process.

We ask that you do not include particularly sensitive personal data in the forms if it is not necessary to assess your application.

Class bookings

Class bookings and management may be carried out through the external platform Momence, which may act as a technology provider for booking management and related services.

The data you provide through this platform may also be subject to Momence's privacy policy and terms of use.

3. Purposes of processing

Personal data may be processed for the following purposes:

a) Handling enquiries and contact requests
To manage and respond to enquiries submitted through forms or other contact channels.

b) Managing applications
To manage recruitment processes and assess applications received through the “Work with us” form.

c) Managing bookings and services
To manage the booking, modification or cancellation of classes and other contracted or requested services.

d) Managing relationships with clients and users
To maintain and manage the commercial or contractual relationship with users of HeyCore's services.

e) Compliance with legal obligations
To comply with the legal obligations applicable to HeyCore.

f) Analysing website usage
With the user's consent, to use web analytics tools such as Google Analytics to obtain statistical information about website usage and improve its operation and content.

4. Legal basis

The legal bases that may legitimise the processing include:

• Consent of the data subject, where required, particularly for certain uses of cookies and analytics tools.

• Performance of a contract or implementation of pre-contractual measures, where necessary to manage a booking, contract or customer relationship.

• Compliance with legal obligations, where processing is necessary to comply with a legal obligation.

• Legitimate interests, where applicable and following the appropriate balancing assessment.

Where processing is based on consent, consent may be withdrawn at any time without affecting the lawfulness of processing carried out before its withdrawal.

5. Data retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.

In particular:

• Contact data will be retained for as long as necessary to manage and respond to the enquiry and subsequently for the periods required to address any potential legal liabilities.

• Data relating to a contractual or commercial relationship will be retained for as long as necessary to manage that relationship and for the legally required periods.

• Application data will be retained for as long as necessary to manage the recruitment process.

Data processed for analytics purposes will be retained in accordance with the settings and retention periods established by the relevant services.

6. Data recipients

Personal data will not be disclosed to third parties except where necessary to provide the requested services, comply with a legal obligation, or where another lawful basis permits such disclosure.

Data may be accessed, as service providers, by third-party companies that provide services necessary for the operation of HeyCore, such as:

• Web hosting and infrastructure providers.

• Form and communications service providers.

• Booking management platforms, such as Momence.

• Web analytics providers, such as Google Analytics.

• IT and maintenance service providers.

Some of these providers may be located outside the European Economic Area or may involve international transfers of data. In such cases, transfers will be carried out in accordance with the safeguards established by applicable legislation.

7. Data subject rights

You may exercise the rights recognised under data protection legislation, including:

• Right of access to your personal data.

• Right to rectification of inaccurate data.

• Right to erasure of your data where applicable.

• Right to request restriction of processing.

• Right to object to processing.

• Right to data portability where applicable.

• Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, you may send a request to:

Email: admin@heycore.es
Postal address: Carrer Salvador Espriu, 9, 08348 Cabrils, BARCELONA, SPAIN

The request must include, at a minimum, the applicant's first and last name and the right they wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data infringes applicable legislation.

8. Security

HeyCore adopts the technical and organisational measures necessary to protect personal data and prevent its loss, alteration, unauthorised access or processing.

However, no system for storing or transmitting data over the Internet can guarantee absolute security.

9. Updates

HeyCore reserves the right to amend this Privacy Policy to adapt it to legislative or case-law changes or changes to the processing activities carried out.

We recommend checking this page periodically to view the current version.